Membership Accounts

When you register for a membership with The Obvious Hire™, we collect the information necessary to create and manage your account.

This may include:

• your name
• email address
• username
• encrypted password
• membership level
• subscription status
• purchase history
• account activity
• login information.

We use this information to:

• provide access to member-only content
• manage subscriptions and renewals
• authenticate your account
• communicate important membership information
• provide customer support
• maintain the security of your account.

AI-Powered Career Tools

Some features of The Obvious Hire™ use artificial intelligence provided by OpenAI to generate personalised career insights, reports and recommendations.

The information you provide is processed solely for the purpose of generating the outputs you request.

Examples include:

• analysing career information
• reviewing uploaded documents
• generating personalised reports
• identifying themes and patterns
• providing career guidance and recommendations.

We do not use your personal information to train public AI models.

While we aim to provide high-quality guidance, AI-generated outputs are intended to support your decision-making and should not be relied upon as professional legal, financial or employment advice.

Documents You Upload

Some of our services allow you to upload documents such as:

• CVs or résumés
• LinkedIn profiles
• job descriptions
• cover letters
• career histories
• other career-related documents.

These documents are processed solely for the purpose of providing the analysis, recommendations or personalised outputs you request.

Unless required to deliver an ongoing service, we do not use uploaded documents for marketing purposes or any purpose unrelated to your request.

Email Communications

If you subscribe to our newsletter, download a free resource, create an account or become a member, we may contact you by email.

These communications may include:

• service updates
• account notifications
• membership information
• newsletters
• educational content
• product updates
• information about new services that may be relevant to you.

Marketing emails are managed through ConvertKit.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Please note that we may still send important service-related emails where necessary to administer your account or fulfil our contractual obligations.

How Long Do We Retain Your Information?

We retain your personal information only for as long as it is reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, including for tax, accounting or legal purposes.

In general:

• account information is retained while your membership remains active
• purchase records are retained as required by applicable financial and tax legislation
• uploaded documents and assessment responses are retained only for as long as necessary to provide our services or until you request their deletion, where applicable.

When we no longer have a legitimate business or legal reason to retain your information, we will securely delete, anonymise or otherwise dispose of it.

Where deletion is not immediately possible, such as information contained in secure backup archives, we will isolate that information from further processing until deletion can be completed.

Do We Share Your Information?

We respect your privacy and do not sell your personal information.

We may share information only where necessary to provide our services, comply with legal obligations or protect our legitimate interests.

This may include the following circumstances.

Service providers

We use carefully selected third-party providers to help operate our website and deliver our services.

These include:

• Stripe (payment processing)
• MemberPress (membership management)
• OpenAI (AI-generated career insights)
• ConvertKit (email communications)
• Google Analytics (website analytics)
• Quiz Maker (interactive assessments)
• Vimeo (embedded video content)
• Cloudflare (website security and performance)
• website hosting providers.

These providers process only the information necessary to perform their services on our behalf.

Sharing with your consent

We may share information where you have explicitly asked us to do so or where you have provided your consent.

Legal obligations

We may disclose personal information where required to do so by applicable law, regulation, court order, legal process or governmental authority.

This includes situations where disclosure is necessary to:

• comply with legal obligations
• protect our legal rights
• investigate fraud or security incidents
• protect the safety of our users or others.

Business transfers

If Emily Julia Coaching is involved in a merger, acquisition, business restructuring or sale of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.

Sale of Personal Information

We do not sell your personal information.

We also do not permit third parties to use your personal information for their own marketing purposes without your consent.

GDPR and Swiss Data Protection

Where applicable, we process personal information in accordance with:

• the UK General Data Protection Regulation (UK GDPR)
• the EU General Data Protection Regulation (EU GDPR)
• the Swiss Federal Act on Data Protection (revDSG).

Legal Basis for Processing

Depending on the circumstances, we process your personal information on one or more of the following legal bases:

Performance of a contract

Where processing is necessary to provide the products, memberships or services you have requested.

Consent

Where you have given us permission to process your information, for example by subscribing to marketing emails.

You may withdraw your consent at any time.

Legitimate interests

Where processing is necessary for the legitimate operation, improvement and security of our business, provided those interests do not override your rights and freedoms.

Legal obligation

Where processing is necessary to comply with applicable legal or regulatory requirements.

Automated Processing

Some information you provide is processed automatically in order to generate personalised reports, recommendations and career insights.

However, we do not make decisions that produce legal effects or similarly significant consequences based solely on automated processing.

Where AI-assisted tools are used, the outputs are intended to support your own decision-making rather than replace human judgement.

International Transfers

Some of our service providers may process personal information outside Switzerland or the European Economic Area.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Your Choices

We believe you should remain in control of your personal information. Depending on how you use our website and services, you can make a number of choices about how your information is collected and used.

Managing your account

If you have a membership account with The Obvious Hire™, you can update certain account information, such as your name, email address and password, by logging into your account.

Marketing communications

If you subscribe to our newsletter or other marketing emails, you can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Please note that even if you opt out of marketing communications, we may still contact you with important service-related information, such as account notifications, membership updates, payment confirmations or security notices.

Cookie preferences

You can manage your cookie preferences at any time through our cookie consent settings. Most web browsers also allow you to control, block or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

AI-powered tools

You decide what information you choose to enter into our interactive tools and AI-powered career services. You are under no obligation to upload documents or provide additional information beyond what is required to use a particular feature.

Requesting deletion

If you no longer wish to use our services, you may request the deletion of your personal information, subject to any legal or regulatory obligations that require us to retain certain records for a specified period.

Further information about your legal rights is set out in the section below.

Your Rights

Subject to applicable law, you may have the right to:

• request access to the personal information we hold about you
• receive a copy of your personal information
• request correction of inaccurate or incomplete information
• request deletion of your personal information (“the right to be forgotten”)
• request restriction of processing in certain circumstances
• object to certain types of processing
• withdraw consent where processing is based on consent
• request the transfer of your personal information where applicable
• lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

We may ask you to verify your identity before responding to your request.

Security of Your Personal Information

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration or destruction.

These measures include, where appropriate:

• secure website hosting
• encrypted passwords
• access controls
• secure payment processing
• website security monitoring
• regular software updates.

Although we take reasonable precautions to protect your information, no method of transmitting information over the internet or storing electronic data is completely secure.

Accordingly, while we strive to protect your personal information, we cannot guarantee its absolute security.

Privacy of Children

Our services are intended for adults and professionals.

We do not knowingly collect personal information from anyone under the age of 16.

If you believe that a child has provided us with personal information without appropriate consent, please contact us. If we become aware that such information has been collected, we will take reasonable steps to delete it as soon as practicable.

Links to Other Websites

Our website may contain links to third-party websites, applications or services.

These websites are not operated by Emily Julia Coaching and are not governed by this Privacy Policy.

We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will always be published on this page together with the effective date.

We encourage you to review this Privacy Policy periodically to ensure you remain informed about how we collect, use and protect your information.

 

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